Subject: LTS Digest March 3, 2011 Issue
From: Terry McGinley (tam5@Lehigh.EDU)
Date: Thu Mar 03 2011 - 09:38:52 EST
*LTS DIGEST --- March 3, 2011 Lehigh University Library and Technology
Services*
* *
*CONTENTS:*
*--- WHAT'S NEW WITH WIRELESS?*
*--- SAGES OF THE PAGES*
*--- THE NEW LEHIGH VPN*
*--- SPAMASSASSIN: HOW WHITELISTING WORKS, AND WHY IT DOESN'T SOMETIMES*
*--- FAST AND EASY SCANNING WITH YOUR CELL PHONE*
*--- FOOTPRINTS SELF-SERVICE SYSTEM (FPSS) AT LEHIGH*
*--- LEHIGH UNIVERSITY DIGITAL DROPBOX SERVICE*
*--- FRIENDS PROGRAM -- TRAVEL: TRAVAILS, TREASURES, AND TOKENS -- MARCH
15TH*
*--- SPRING BREAK LIBRARY HOURS*
Subscription, archive, and contact information is at the bottom of this
digest.
*WHAT'S NEW WITH WIRELESS?*
Well, for one thing, LTS has redesigned and expanded its wireless web
pages http://www.lehigh.edu/wireless/.
On these pages you'll find:
* Wireless coverage maps
* Setup instructions for laptops and mobile devices of all kinds
* Information about guest access
* An overview of Lehigh's wireless infrastructure and standards
* FAQs
* Laptop and wireless device loaner programs
And more! For more information about wireless services at Lehigh,
contact the help desk at 8-4357.
*SAGES OF THE PAGES*
The Library recently launched a new blog called Sages of the Pages
<http://library.lehigh.edu/sagespages>. The blog was named by Tina
Hertel, the winner of our Name the Blog Contest. It was designed by Mark
Canney and Rob Weidman, and highlights portions of the illuminated
manuscripts in our Special Collection. Sages of the Pages will be
updated weekly and will feature posts written by library staff on a wide
variety of topics that relate to the Lehigh community. We'd love to hear
your opinion of our blog and we would especially like suggestions for
future topics.
*THE NEW LEHIGH VPN*
During the past two months, users have been migrating from the old
Lehigh VPN (vpn.lehigh.edu) to a more secure VPN (sslvpn.lehigh.edu). As
of March 1, 2011, the old Lehigh VPN will be officially taken out of
service at which time all users must be migrated. Documentation for
installing and using the new VPN can be viewed at:
http://www.lehigh.edu/computing/docs/vpn. Installation and usage
questions should be directed to the help desk at 8-4357.
*SPAMASSASSIN: HOW WHITELISTING WORKS, AND WHY IT DOESN'T SOMETIMES*
Whitelisting is a setting in SpamAssassin (Lehigh's SPAM filtering
software) to override the SPAM filter mechanism. When a legitimate
e-mail message is incorrectly tagged as SPAM, you can whitelist that
e-mail address so that it will not be tagged again see
http://www.lehigh.edu/helpdesk/faq/qa/spamassassin.html for details.
How does whitelisting work?
* SpamAssassin evaluates each e-mail message for certain
conditions/attributes that are common in SPAM messages, and it
assigns a numerical score for each attribute. By default, a score
higher than +5 causes a message to be tagged as SPAM. When you
whitelist an e-mail address, SpamAssassin sets the "score" for
messages from that e-mail address to -100. This makes it highly
unlikely a message from a whitelisted e-mail address will be
tagged as SPAM.
* There is one big exception though. If the e-mail message has
multiple recipients -- the mail is sent to you and several others
-- SpamAssassin will revert to its default SPAM filter settings.
If the e-mail's SPAM score is 5 or over, it will be tagged as SPAM.
If you have questions about SpamAssassin or how it works, contact the
help desk at 8-4357.
*FAST AND EASY SCANNING WITH YOUR CELL PHONE*
Many people that come to the Help Desk need to scan documents on our
flatbed scanners. You may not need a flatbed scanner or photocopy
scanner for small scanning jobs like driver's licenses, insurance forms,
one page forms, etc. Use your smartphone or mobile device instead.
First, check to see if your cell phone or mobile device has a digital
camera. These are often capable of capturing document images suitable
for general use. If you do, then it's an easy process:
1. Use your smartphone to take the picture of your document.
2. Share the picture using whatever method your phone supports. For
example:
* Open your e-mail app and send the photo as an e-mail attachment.
* Upload it to a photo web site such as Flickr or Picasa (make sure
to mark sensitive docs as private).
3. Connect your phone to your computer and upload it to your local hard
drive.
*Here are some tips for using your camera to capture document images:*
-- Check your phone's camera settings for a "macro" or "document" mode,
and use it if available. Also make sure that the camera's autofocus
setting is on. Macro/document mode is particularly important for
scanning smaller documents like letter-size pieces of paper or business
cards.
-- If you don't have macro/document mode, make sure the camera is set to
its highest resolution. This will generate the largest image.
-- Turn off your flash. Flashes tend to reflect harshly off of white
surfaces like paper. The result is a washed-out image.
-- Find the best lighting. Since you can't use a flash, the document
needs to have ample natural light. Position the document near a window
or directly under a lamp.
-- Try to fill the camera frame with as much of the document as
possible. If you're photographing a business card, you'll need to get in
nice and close so that the card fills almost the entire screen.
-- For letter-size pieces of paper and business cards, you may want to
rotate your camera 90 degrees so that the document fills even more of
the screen.
For assistance in scanning docs with your cell phone, contact the help
desk at 8-4357.
*FOOTPRINTS SELF-SERVICE SYSTEM (FPSS) AT LEHIGH*
The Footprints Self-Service System is a work order submission system for
faculty, staff and students to request help through the Library and
Technology Services (LTS) Footprints tracking system. It allows
end-users to request help directly from the LTS component that supports
the technology or service they need.
Advantages to using this system are:
-- The request is directed at once to the relevant component of LTS.
-- The request is entered into the tracking system. There is a record of
the request that will not get deleted accidentally as an individual
e-mail or voicemail message might.
-- The system generates multiple e-mail and system message reminders to
the person to whom the request is directed. LTS staff will redirect the
request if they are not the appropriate person to handle the problem.
-- Problem patterns may quickly identify a systemic issue for resolution
for multiple users.
-- Solutions are documented in a knowledge base which enables staff to
quickly resolve the same problem in the future.
To access the system, please navigate to the following web page and
follow the instructions for requesting help: www.lehigh.edu/help
<http://www.lehigh.edu/help>.
*LEHIGH UNIVERSITY DIGITAL DROPBOX SERVICE*
The Lehigh University Digital Dropbox Service is a technology that
enables sharing of large files between Lehigh University colleagues and
outside users. It is a web-based service and therefore can be accessed
from any computer with internet access.
Reasons to use the Lehigh Dropbox service:
* Solution to e-mail quota issues and long file downloads. Share
larger files with colleagues and retrieve them faster
* Share files with Lehigh colleagues on and off campus
* Share files with outside colleagues and collaborators and they can
reciprocate
The drop box has three days for file pick-up before it is purged from
the system. Files are not scanned for viruses so verify with the sender,
if you did not previously agree to this, before opening and downloading
the drop off files. Access to the Lehigh Dropbox Service is at:
https://dropbox.lehigh.edu/dropbox/. Click on the "About the Dropbox"
link on the web page above for detailed information on the dropbox service.
*FRIENDS PROGRAM -- TRAVEL: TRAVAILS, TREASURES, AND TOKENS -- MARCH 15TH*
What was travel really like? And what did it involve?
* David Szewczyk, Philadelphia Rare Books & Manuscripts Company, LLC
* Noon, Tuesday, March 15th
* Scheler Humanities Forum, (Linderman Library 200)
In the 19th-century, travel accounts served as a form of acceptable
"escape literature." Mr. Szewczyk will explore how readers were
transported to remote parts of the world where they learned about new
cultures and made new discoveries. When read today*, *these narratives
provide readers with a look at the recent past. Often readers of these
classic accounts relish looking back towards a time that is often
perceived as a "golden age." Travel was fun, and hitherto unexplored
areas were unsullied, new cuisines awaited, exotic languages filled the
ears, and new things were to be found. Unimagined flora and fauna
beckoned. Sponsored by Friends of the Lehigh University Libraries. Call
610-758-3039 for more information.
This lecture is planned in conjunction with the current Special
Collections exhibit "The American Environment through Travelers' Eyes."
The exhibit, which follows on the heels of "Environmental STEPS:
Environmental Education and Action at Lehigh", is part of a celebration
of library resources in environmental history planned to commemorate the
opening of the new STEPS building. The exhibit will be on display in
Linderman Library through July 1, 2011.
*SPRING BREAK LIBRARY HOURS*
http://library.lehigh.edu/content/library_hours
* *
Friday, March 4 -- 8:00 am -- 5:00 pm
Saturday, March 5 -- Noon -- 5:00 pm
Sunday, March 6 -- Noon -- 5:00 pm
Monday, March 7 through Thursday, March 10 -- 8:00 am -- 8:00 pm
Friday, March 11 -- 8:00 -- 5:00 pm
Saturday, March 12 -- Noon -- 5:00 pm
Sunday, March 13 -- Noon -- 2:00 am
********************************************************************
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