LTS Digest April 17, 2009 Issue

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Subject: LTS Digest April 17, 2009 Issue
From: Terry McGinley (tam5@Lehigh.EDU)
Date: Fri Apr 17 2009 - 09:03:22 EDT


*LTS DIGEST --April 17, 2009 Lehigh University Library and Technology 
Services*
* *
*CONTENTS:*
* *
*--LICENSING AFFECTS:  ACROBAT, CONTRIBUTE, DREAMWEAVER*
*--GOOGLE DOCS FILE MANAGEMENT:  THE VIDEO SERIES*
*--LAPTOP ENCRYPTION OPPORTUNITY (DEADLINE JUNE 30, 2009)*
*--PHISHING PREVENTION AND E-MAIL LINKS*
*--FAIRCHILD EXHIBIT HIGHLIGHTS EARTH WEEK*
*--EXAM, BREAK, HOLIDAY AND SUMMER SESSION LIBRARY HOURS*
 
Subscription, archive, and contact information is at the bottom of this 
digest.
 
*NEW LICENSING AFFECTS AVAILABILITY AND SUPPORT OF ADOBE SOFTWARE 
(INCLUDING ACROBAT, CONTRIBUTE, DREAMWEAVER, FLASH, PHOTOSHOP AND MORE...)*
Due to changes in Lehigh's license agreement with Adobe, no new versions 
of Creative Suites and Acrobat will be available through the Install 
Software page for faculty and staff use.  Existing versions of some 
programs will remain available through June, 2010; however, support for 
them will be limited.
 
Faculty and staff who depend on regularly-updated Adobe software are 
urged to purchase individual copies of the software. JourneyEd offers a 
significant discount through the AICUP program. For purchasing options 
or more information, see 
http://www.lehigh.edu/computing/software/adobe.htm . Adobe software 
needed for use on a personally-owned computer may *not* be purchased 
under the AICUP program, but is available at a discounted box copy price 
from JourneyEd at their website: http://www.journeyed.com/select .
 
Older versions of Adobe and Macromedia software products are available 
for download on computers running Windows XP only. See 
http://www.lehigh.edu/computing/software/adobe.htm .
 
 
 
*GOOGLE DOCS FILE MANAGEMENT: THE VIDEO SERIES*
One of the biggest benefits of having Lehigh's Google apps is that it's 
now easy to collaborate on documents with others. For new users, Google 
provides a good Getting Started video for Google Docs at 
http://www.youtube.com/watch?v=XyjY8ZLzZrw. Help desk staff have 
prepared a video series for new Google Docs users who would like to find 
out the basics of file management in Google Docs: 
https://sites.google.com/a/lehigh.edu/lehigh-google-apps/google-docs-file-management 
..
 
 
 
*LAPTOP ENCRYPTION OPPORTUNITY (DEADLINE JUNE 30, 2009)*
In January 2009, Library and Technology Services (LTS) began a full disk 
encryption project for University-owned _laptop_ computers containing 
sensitive or confidential information. Given the more portable nature of 
laptops, this project is being taken on in anticipation of a future 
expectation that all University computers be encrypted.
 
As a University computer user, we encourage you to take advantage of 
this offer to have your Lehigh-owned laptop encrypted by LTS using PGP 
Whole Disk Encryption software. If you are interested, please enter a 
work order at: http://www.lehigh.edu/help/. An LTS Computing Consultant 
will contact you shortly thereafter to schedule a time to install the 
software and encrypt your hard drive. If you have questions or concerns, 
please contact your departmental computing consultant or the help desk 
at 8-4357.
 
 
 
*PHISHING PREVENTION AND E-MAIL LINKS*
Recently, there have been a lot of scam e-mails arriving in e-mail 
Inboxes, appearing as if they are coming from LTS, and requesting 
personal information. Most of these e-mails include links to click on, 
which inevitably navigate you away from Lehigh's web site and onto 
another, in an effort to steal your information. The wise thing to do is 
to NEVER click on links in e-mail that ask for personal information. 
Unless you are paying close attention, you can easily be navigated to a 
malicious website and give away your personal ID and password.
 
Currently, you are required to change your Lehigh password every six 
months. In previous communications from LTS, we provided a link directly 
to the web page which allowed you to change your password. LTS has come 
to realize that by providing that link, we are asking users to perform 
an action we strongly discourage any other time. In an effort to provide 
consistency, LTS will no longer include those links in password related 
e-mail. These e-mails will now contain directions on how to access that 
page manually, rather than clicking on an e-mail link.
 
If you have any questions about an e-mail you have received which is 
requesting personal information, call your Computing Consultant or the 
Help Desk at 8-4357.
 
 
 
*FAIRCHILD EXHIBIT HIGHLIGHTS EARTH WEEK*
Lehigh University celebrated Earth Day with a week of activities 
designed to "green" the campus and highlight environmental issues on a 
global scale. Visit the exhibit in the Fairchild-Martindale Library next 
to the help desk displaying two weeks worth of printing paper discarded 
from Lehigh's public site computing labs. This exhibit will be on 
display until April 24th.
 
 
 
*EXAM, BREAK, HOLIDAY AND SUMMER SESSION LIBRARY HOURS*
*EXAMS: *Beginning Monday, April 27th at 8 am until Wednesday, May 6th 
at 10 pm Fairchild-Martindale Library will be open 24 x 7 for the spring 
semester final exams.
 
Library hours for the May break, summer holidays, and summer sessions 
will not follow the pattern of recent years. Also, during summer session 
Linderman and Fairchild-Martindale Library hours will differ. _Tentative 
hours are listed below_. Final hours will be posted by May 1st at 
www.lehigh.edu/lts/hours.html <http://www.lehigh.edu/lts/hours.html>.
 
*MAY BREAK:* Both libraries will be open 8 am to 5 pm Monday through 
Friday during the break. Closed weekends except for Reunion weekend when 
both libraries will open 9 am to 5 pm on Saturday, May 16th, and noon to 
5 pm on Sunday, May 17th.
 
*MEMORIAL DAY WEEKEND:* Both libraries closed for the (3) day holiday, 
May 23, 24, and 25.
 
*SUMMER SESSION:* See below for library hours during the two sessions of 
summer school, May 26th -- July 3rd and July 7th - August 14th.
Monday-Thursday:  Linderman: 8 am to 6 pm; Fairchild: 8 am to 9 pm
Friday:  Both Libraries close at 5 pm (same as in the past)
Saturday-Sunday:  Linderman: CLOSED; Fairchild: 12 noon to 5 pm
 
******************************************************************
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