Subject: LTS Digest March 3, 2003 Issue
From: Helen Zuercher (hlz2@Lehigh.EDU)
Date: Mon Mar 03 2003 - 15:19:12 EST
LTS DIGEST -March 3, 2003 Lehigh Univ. Library and Technology Services CONTENTS: --NORTON ANTI-VIRUS --SECURITY TIMEOUT AT THE PUBLIC SITES --ALTERNATIVE TO SENDING LARGE ATTACHMENTS VIA E-MAIL --LIBQUAL SURVEY COMING MID MARCH --LEHIGH CD NOW AVAILABLE --SPRING BREAK LIBRARY HOURS Subscription, archive and contact information is at the bottom of this digest. NORTON ANTI-VIRUS Lehigh's current Command Anti-virus license expires on May 30, 2003. Norton Anti-virus is available to the campus community as a replacement for Command. All users at Lehigh who wish to use a university supported anti-virus software package must uninstall Command Anti-virus and install Norton by May 30th. Norton Anti-virus may be obtained for on-campus Windows computers through the "install software" option that is located on the Windows START menu, through the Lehigh Norton website at http://www.lehigh.edu/security/norton, the circulation desk in Fairchild Martindale Library, and is available on the WIRED CD. For on-campus Macintosh users or off campus Windows and Macintosh users, the installation media is available through the Lehigh Norton website or the circulation desk in Fairchild Martindale Library. Before installing the corporate edition of Norton Anti-virus, all anti-virus software packages must be removed. This includes Command Anti-virus as well as any commercial Norton Anti-virus packages (commercial versions of Norton typically come pre-installed on new computers). Please note that when a commercial version of Norton Anti-virus is removed, there are two parts that must be uninstalled - the Norton program itself as well as the Norton Live update program. Comprehensive Norton installation documentation is available on the Lehigh Norton website at http://www.lehigh.edu/security/norton. For installation assistance, please contact your departmental LTS computer consultant (staff/faculty), the appropriate WIRED consultant (for students), or the help desk at 8HELP. SECURITY TIMEOUT AT THE PUBLIC SITES To address security concerns, a password-protected screen saver has been implemented at the public sites and computing classrooms. Computers will "time out" to a screensaver after a period of inactivity. The timeout settings are as follows: --Public sites will time out after 10 minutes of inactivity. --In classrooms that are also public sites (e.g., Whitaker 257, Grace 28, RBC 50/60, Iacocca, B103, EWFM 292), all stations (including the instructor's station) will "time out" after 10 minutes. --Computers in technology classroom podiums or instructor desks will time out after 2 hours. Below are some common questions about the screen saver and the answers. 1. What does the saver look like? You will see a "workstation is locked" message. Press CTRL-ALT-DEL to go to the login page. If your userid is already present at the login prompt, retype your password and press <ENTER>. 2. The userid in the login box is not mine. What should I do? If a user forgets to log off a public site computer and the screen saver appears, you will see someone else's userid in the login. In this case, you must press and hold the power button for several seconds to power off the computer, and then turn it back on again in order to login. If you have difficulty, contact the Help Desk at 8-4357. ALTERNATIVE TO SENDING LARGE ATTACHMENTS VIA E-MAIL All users have a 20M quota for their e-mail Inboxes. If you send large e-mail attachments to other Lehigh users, you may cause them to exceed this quota, depending on how much mail they already have in their Inboxes. This results in their inability to receive new mail until their quota is temporarily increased. An alternative to sending large attachments via e-mail is to save the file in your H:\Public folder. The recipient can retrieve files from this location by clicking Start > LU Public, and then searching for your User ID. All Lehigh users have access to your Public folder, so be sure you only put files there that you intend to make public. The total amount of space allocated to files and folders on your H: drive (including the Public folder), is 250M. For assistance with this procedure, please contact your computing consultant. LIBQUAL SURVEY COMING MID MARCH In mid March Library and Technology Services will be conducting a web-based survey of all students and faculty. This survey is designed to assess important aspects of the Lehigh University libraries such as print and electronic collections, facilities, service, and convenience. It is approximately 25 questions long and takes an average of 13 minutes to complete. INDIVIDUALS WHO COMPLETE THE SURVEY AND GIVE THEIR EMAIL ADDRESS AT THE END IN THE SPACE PROVIDED WILL BE ELIGIBLE FOR THE DRAWING OF TEN GIFT CERTIFICATES OF $100 EACH TO AMAZON.COM. The survey will allow LTS to compare service performance with user expectations and to make broad comparisons with other academic libraries since more than 220 academic institutions have conducted the same survey in recent years and an additional 312 institutions plan to do so this spring. Known as "LibQUAL+", the survey has been developed over a period of three years by the Association of Research Libraries and the Texas A&M Library. All responses are completely confidential. LEHIGH CD NOW AVAILABLE The Spring 2003 Lehigh CD is now available for faculty and staff at the Bookstore for $5.00. The CD is free to all full-time students and can be picked up by contacting Margaret Petrovich of Client Services (mjp3@lehigh.edu or Ext. 83830). The CD includes the following software: Fastnet and Lehigh dial-up connection software, Netscape 7, Netscape 4.7, Norton Antivirus 7.6, QuickTime 6, Flash Player, Real Media Player, Acrobat Reader 5, AOL Instant Messenger 5.1, WinZip 8, SSH Secure Shell Client 3.2, and the Windows XP Service Pack 1 Update. SPRING BREAK LIBRARY HOURS MARCH 8 TO MARCH 16 FAIRCHILD MARTINDALE AND LINDERMAN LIBRARIES Saturday, March 8 and Sunday, March 9 open Noon to 5 pm Monday, March 10 through Thursday, March 13 open 8 am to 8 pm Friday, March 14 open 8 am to 5 pm Saturday, March 15 open Noon to 5 pm Sunday, March 16 open Noon to 2 am * *Linderman closes at midnight ******************************************************************** Send your comments or suggestions for future topics by replying directly to the list. TO SUBSCRIBE TO LTS (IR) DIGEST: Send email to: Listproc@lehigh.edu Type in the body of the message: Subscribe irdigest <your name>. Call the LTS Help Desk (84357) if you have any difficulty in subscribing. LTS (IR) DIGEST archives are located at: http://www.lehigh.edu/lists/archives/irdigest
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