Subject: RE: Ordering Maintenance
From: Frank M. Ramaekers (FRamaekers@ailife.com)
Date: Fri Nov 06 2009 - 13:11:59 EST
I do ALL of my ordering from http://www.ibm.com/ibmlink Frank M. Ramaekers Jr. Systems Programmer MCP, MCP+I, MCSE & RHCE American Income Life Insurance Co. Phone: (254)761-6649 1200 Wooded Acres Dr. Fax: (254)741-5777 Waco, Texas 76710 -----Original Message----- From: owner-vse-l@Lehigh.EDU [mailto:owner-vse-l@Lehigh.EDU] On Behalf Of David Stuart Sent: Friday, November 06, 2009 10:45 AM To: VSE Discussion List Subject: Ordering Maintenance Morning all, How do you order maintenance, specifically PTFs? I just did an FSU to z/VSE 4.2 of my install system. I am now trying to order the PTFs on 7/31 RSL List. It appears that the only way I can order PTFs anymore is through Shopzseries. And every time I try to order a series of PTFs, Shopz rejects my order with "The ordered Service is not available from Shopz." It doesn't tell me which of the 15+ PTFs are not available. However, if I order a single PTF at a time, it seems to work. Usually. Well, most of the time. But if I have 25 - 30 PTFs across several products, it would be nice to order them in product groups, rather than individually. Very frustrated with Shopz, Dave Dave Stuart Prin. Info. Systems Support Analyst County of Ventura, CA 805-662-6731 David.Stuart@ventura.org _____________________________________________________ This message contains information which is privileged and confidential and is solely for the use of the intended recipient. If you are not the intended recipient, be aware that any review, disclosure, copying, distribution, or use of the contents of this message is strictly prohibited. If you have received this in error, please destroy it immediately and notify us at PrivacyAct@ailife.com.
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