Ordering Maintenance

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Subject: Ordering Maintenance
From: David Stuart (David.Stuart@ventura.org)
Date: Fri Nov 06 2009 - 11:45:01 EST


Morning all, 

How do you order maintenance, specifically PTFs?

I just did an FSU to z/VSE 4.2 of my install system.  I am now trying to order the PTFs on 7/31 RSL List.  It appears that the only way I can order PTFs anymore is through Shopzseries.  

And every time I try to order a series of PTFs, Shopz rejects my order with "The ordered Service is not available from Shopz."  It doesn't tell me which of the 15+ PTFs are not available. 

However, if I order a single PTF at a time, it seems to work.  Usually.  Well, most of the time.  But if I have 25 - 30 PTFs across several products, it would be nice to order them in product groups, rather than individually.  



Very frustrated with Shopz, 

Dave 






Dave Stuart
Prin. Info. Systems Support Analyst
County of Ventura, CA
805-662-6731
David.Stuart@ventura.org


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